Shipping Policy

At Better Diamonds, we are committed to delivering your jewellery with care, ensuring every order reaches you safely and on time. We handle each shipment with attention to detail to offer a seamless shopping experience.

Shipping & Delivery

• We offer free shipping across India on all orders, with no minimum purchase required.
• Your jewellery will be shipped through our trusted delivery partner, Sequel Logistics, and will be fully insured until it reaches you.
• The standard delivery timeline is 15 to 20 days, depending on the product availability and your delivery location.
• International shipping is not available at this time. We currently only deliver within India.
• While we aim to meet all estimated delivery dates, unforeseen delays may occur due to logistics or external factors. In such cases, we are not responsible for delays caused by the shipping carrier once the order has been dispatched.

Secure & Tamper-Proof Packaging

• Every jewellery order is packaged in strong, tamper-evident packaging to ensure it reaches you in perfect condition.
• Whether you purchase an everyday jewellery piece or a certified solitaire, your item will arrive in an exclusive Better Diamonds box.
• Each order will include authenticity and grading certificates to confirm the quality and certification of your jewellery.

Receiving Your Order

• We recommend that all customers inspect the package carefully upon delivery for any signs of damage or tampering before signing the receipt.
• If you have any concerns or need help with tracking your shipment, you can contact our support team at +91-9355888801 or support@betterdiamonds.in.
• If you need help with tracking your shipment or have any special delivery instructions, our customer care team is always available to assist you.